Running a service business is a lot like juggling, you must keep a lot of balls in the air at the same time. But with Bella FSM easy to use software you’ll be able to automate workflows while streamlining your processes in a way that saves time and money.
The fully digital nature of Bella FSM easy to use jobs scheduling solution will allow you to go completely paperless, so that you’ll not only cut costs, but also go green in the process. You cannot go wrong with affordable field service software for small business.
With the ever-increasing complexity of tasks and customers demanding high service levels, field personnel are faced with pressure to provide accurate information quickly. In addition, they need access 24/7 without interruption or delay for them to serve these fast-paced clients properly. The tone should be professional but also friendly so as not make people feel Like there's any hurry up. To make your customers happy and get the job done right, you need to provide your techs with all they'll ever need for every interaction which is easy to use.
Running a Field Service Business
Dispatch Technicians: Scheduling and tracking is one thing, but to have a fully functioning organization, you must be able to send out technicians. Also, have customer records, status, history, and notes on hand, so you can make sure the right person is being sent to the right job every time. This will notably improve productivity, as you and your employee won’t have to worry about these nitty gritty details. Dispatch multiple technicians to a single job with one work order.
Schedule and Track: When your whole business is sending out technicians, having easy to use software is very important. Fortunately, Bella FSM does exactly that with simple colored-coded scheduling tools and email and text notifications for real-time updates. You’ll be able to increase the accuracy of your business and avoid mistakes.
Bella FSM service management software provides easy to use software solutions to a wide range of industries, including: HVAC, Plumbing, Electrical, IT, Security, Chimney Sweep Software, Landscape, Appliance Repair, Pest Control, Cleaning, Handyman, Garage Door, Pool, Spa, Aquarium, Medical Equipment, Water Restoration, Facility Maintenance, Commercial Property Maintenance, Carpet Cleaning, Snow Removal, and Roofing Software.
Allow field workers to receive and manage jobs on smartphones and tablets, reducing paperwork and increasing your business' efficiency.
- Receive job and estimate assignments
- View assigned equipment and its work history
- Set status progress
- Add activity notes, photos, and custom tasks
- Collect customer signatures on jobs